Virtual Call Center Agent - Remote / Work From Home (Canada)

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Opportunity Description:

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DIA Earth Corporation has built an association with Arise Virtual Solutions to provide Virtual Call Center Services. We are hiring agents to provide product support services from their home.

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As a call center agent, you will be the primary point of contact for our partner’s clients. You will create invoices for new purchases, respond to refund requests, provide product knowledge, and research to provide answers to product challenges. We are searching for professional individuals who are empathetic, enjoy communicating with others, and like solving problems.

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Advantages of working for DIA Earth Corporation:

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• Improve your quality of life

• Choose your own hours to work

• Attend to your priorities

• No daily commute

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Position Details:

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• Location: Anywhere in Canada

• Pay: Hourly Base Salary + Performance Bonuses

• Language: English and/or French

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Skills Required:

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• Excellent interpersonal skills

• Analytical

• Strong problem solver

• Strong communication qualities

• Ability to meet regular commitments

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Technology Requirements:

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• CPU Speed: Dual-Core 2.8Ghz or better

• Hard Drive: 20GB or more of available space, and 60GB or more of total space

• Memory: 4GB of Ram or better

• Operating System: Windows 7, or Windows 10

• Internet Connection: Hard-Wired. Minimum 10mbps (Download), Minimum 3mbps (Upload). Max Network Latency 120ms

• Phone Line

• Noise Cancelling Headset

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Joining Process:

 

Selected applicants will be asked to create a DIA Earth Corporation / Arise Virtual Solutions profile on the Arise platform.

Once the profile is approved, you will be able to choose an opportunity you wish to service – do note that the training is unpaid and there is a charge for the course. Currently, DIA Earth Corporation is servicing several clients including Intuit TurboTax, Intuit QuickBooks, Comcast Communications and Reliance Home Care. Upon completion of training, you will be ready to service and make earnings.

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The pay consists of an hourly base salary of $15.00 per hour, plus a performance bonus of up to an additional $2.50/hr. As an agent, you will have the ability to choose your own hours and be required to service between 10 to 40 hours a week.

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Submit your application to megaryseto@diaearthcorp.com